Editorial policy

Last updated

We publish guides, comparisons and provincial pages that childcare operators use to make real decisions — including decisions about buying software from us. This page states who writes that material, how we check it, what we will not do, and how to tell us when we have got something wrong.

Who writes this

Articles and guides are published under the byline CentreBloom Editorial Team. That is a real description, not a placeholder for a person: they are written and reviewed by the small team that builds and supports CentreBloom, drawing on the operational detail we see running the product with childcare centres.

We do not invent author personas, and we do not attach professional titles to our work. No one on the team is presented as an accountant, payroll specialist, lawyer, registered early childhood educator or compliance professional, because presenting them that way would imply a qualification we have not verified. When we have genuine named authors or reviewers with relevant credentials, they will appear here with their names.

How we handle facts and sources

  • Primary sources for anything regulatory. Statements about payroll deductions, privacy law, licensing or provincial funding programmes are sourced to the authority that sets them — the Canada Revenue Agency, the Office of the Privacy Commissioner, a provincial ministry — and linked in a Sources section on the page.
  • No second-hand regulation.We do not cite other vendors' blogs or review-aggregator sites as evidence of what a rule requires.
  • Dated, not undated. Pages that state a perishable fact — a fee cap, a programme name, a tax year — carry a visible last-reviewed date. If a page has no date, treat it as undated rather than current.
  • Competitor claims come from the competitor.On comparison pages, every statement about another product is taken from that vendor's own public materials and dated. Where we cannot verify something, we write “Verify with provider” rather than guessing or inferring a “No”.
  • We say when we do not know. An unverified claim is left out or marked unverified. It is not softened into a hedge that reads like a fact.

Three kinds of statement, kept apart

Most confusion in this category comes from mixing these together, so we try to keep them visibly separate on every page:

  • An official requirement — something a government or regulator requires of you. Always sourced and linked. We summarise these; we do not interpret them for your situation.
  • A CentreBloom recommendation — our opinion about good practice, based on what we see working. Useful, but it is opinion and is written as such.
  • A CentreBloom product capability — something our software does. We describe what it does and, just as importantly, what it does not: what our payroll does and doesn't do is the clearest example.

Nothing we publish is legal, tax or accounting advice. For your own centre's obligations, confirm with the relevant authority and your own advisors.

What we will not publish

  • Invented authors, credentials, reviewers or biographies.
  • Ratings, review counts, star scores or numeric rankings of any product, including our own.
  • Statistics, research or customer studies we did not conduct or cannot cite.
  • Customer stories, quotes or outcomes that were not given to us by that customer.
  • Claims about a competitor's product beyond what their own public materials state.
  • Certifications, awards, integrations or compliance guarantees we do not hold.
  • Content written for search engines or AI systems rather than for the reader.

Our conflict of interest

CentreBloom sells childcare management software. When we publish a comparison or a buying guide, we are a participant in the market we are describing, and you should read us accordingly — particularly anywhere we describe our own product. That is why our comparison pages state their methodology, name their sources, avoid scoring, and keep our assessment of ourselves in a section clearly labelled as opinion.

We would rather you verify us than trust us. Every comparison page tells you where to check.

Updates and corrections

Pages that state perishable facts are re-checked when we become aware of a change and on a periodic review, and the last-reviewed date is updated when they are. A changed review date means the facts were checked, not that the wording changed.

If you find something inaccurate — a stale figure, a misdescribed programme, or a claim about another vendor's product that is wrong — tell us at hello@centrebloom.com or through our contact page. We will check it against the primary source. If it is wrong we will correct it and update the review date; if a correction changes the meaning of what we published, we will say so on the page rather than editing quietly. This applies to competitors too: if we have described your product inaccurately, write to us and we will fix it.

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